Delivery

Delivery Information

 

Delivery

Pease allow 3 to 5 days for delivery to all capital cities and 5 to 7 days for regional areas.

 Please note that for remote country areas often it is not possible for couriers to deliver to these areas door to door. In some cases, gifts will be delivered to the nearest Australia Post outlet for delivery and a card left for the recipient to collect.

 

Same Day Delivery (Brisbane & Surrounding Areas)

 Same day delivery is available in Brisbane and surrounding areas if your order is placed before 11am. Orders received after 11am will be delivered the Next Business Day.
 

Hospital Deliveries

 For hospital deliveries please ensure the correct surname is entered for the recipient. Hospital staff will not accept gifts for patients whose surnames do not match their register. Please also provide us with the name and address of the hospital, ward, and room/bed number. It is your responsibility to ensure that the recipient will still be in hospital to receive your gift.
 

Authority to Leave on Premises without a Signature

We recommend when ordering that you give an Authority to Leave the item at the delivery address without a signature.  New parents are often busy with their babies and even if home, may not be able to get to the door quickly enough to answer the courier driver’s knock.  If no Authority to Leave is given, the courier driver will leave a calling card and the item will be returned to the depot.  Should you choose not to give an Authority to Leave at the recipient's address, additional fees incurred for more than 1 redelivery attempt may be passed on.

We track all orders to ensure that your gift is delivered and will send you a confirmation email once we receive notification of delivery.