Delivery

Delivery Information

 

Delivery

Our couriers operate Monday to Friday. Orders received by 11:00am on any given weekday will be sent that day for delivery the Next Business Day. This applies for deliveries to major capital cities and metropolitan areas. For outside the metro region, country and remote areas, please allow an additional 1-3 business days for your gift to arrive at the destination.

 Please note there are no weekend deliveries. Orders placed on Friday are sent on Monday for delivery on Tuesday.

 Please note that for remote country areas often it is not possible for couriers to deliver to these areas door to door. In some cases, gifts will be delivered to the nearest Australia Post outlet for delivery and a card left for the Receiver to collect.

 

Same Day Delivery (Brisbane & Surrounding Areas)

 Same day delivery is available in Brisbane and surrounding areas if your order is placed before 11am. Orders received after 11am will be delivered the Next Business Day.
 

Hospital Deliveries

 For hospital deliveries please ensure the correct surname is entered for the recipient. Hospital staff will not accept gifts for patients whose surnames do not match their register. Please also provide us with the name and address of the hospital, ward, and room/bed number. It is your responsibility

to ensure that the recipient will still be in the hospital to receive your gift.  

 

 

Authority to Leave on Premises without a Signature

We recommend when ordering that you give an Authority to Leave the item at the delivery address without a signature.  New parents are often busy with their babies and even if home, may not be able to get to the door quickly enough to answer the courier driver’s knock.  If no Authority to Leave is given, the courier driver will leave a calling card and the item will be returned to the depot.  Should you choose not to give an Authority to Leave at the recipient's address, additional fees incurred for more than 1 redelivery attempt may be passed on.

We track all orders to ensure that your gift is delivered in a timely manner and we will send you a confirmation email once we receive notification of delivery.